1. General Policies

• Appointments & Scheduling:
  Patients are required to schedule appointments in advance. Walk-ins may be accommodated based on provider availability.
  Cancellations must be made at least 24 hours prior to the scheduled appointment. Late cancellations or missed appointments may result in a fee of $50.

• Payments:
  Payment is due at the time of service unless prior arrangements are made. We accept cash, debit/credit cards, and approved insurance plans. Patients are responsible for any balances not covered by insurance.

• Insurance:
  While Prime Family Medicine and Wellness Clinic LLC will submit claims to contracted insurance providers, patients are responsible for understanding their own coverage and for all charges not covered by insurance.

• Privacy & Confidentiality:
  All patient information is handled in compliance with HIPAA regulations. Medical records will not be released without written consent, except as required by law.

• Treatment Refusal:
  Prime Family Medicine and Wellness Clinic LLC reserves the right to refuse treatment if it is deemed medically inappropriate, unsafe, or outside the clinic’s scope of practice. Patients also have the right to refuse treatment at any time.

 

2. Medical Disclaimer

• Prime Family Medicine and Wellness Clinic LLC provides medical evaluation and treatment by licensed professionals. However, treatment outcomes cannot be guaranteed, as results may vary depending on individual health conditions, compliance, and external factors.

• Information provided by Prime Family Medicine and Wellness Clinic LLC staff, website, brochures, or marketing materials is for educational purposes only and should not replace personalized advice from a licensed healthcare provider.

• Patients are encouraged to fully disclose their medical history, medications, allergies, and conditions to ensure safe and effective care. Failure to disclose relevant health information may increase the risk of complications.

 

3. Liability Waiver

         By receiving services at Prime Family Medicine and Wellness Clinic LLC, patients acknowledge and agree that:

• They understand and accept the potential risks associated with medical treatments, procedures, and therapies.

• Prime Care Clinic, its employees, contractors, and affiliates shall not be held liable for any injury, complication, side effect, or dissatisfaction that may arise directly or indirectly from services provided.

• This waiver includes claims of negligence, errors, or omissions, except in cases of gross negligence or intentional misconduct as defined by applicable law.

 

4. Consent for Treatment

         Patients must provide informed consent before receiving any treatment. This includes a discussion of the risks, benefits, alternatives, and expected outcomes. Patients have the right to ask questions and withdraw consent at any time.

 

5. Emergency Care

         Prime Family Medicine and Wellness Clinic LLC  is not an emergency facility. In case of a medical emergency, patients should call 911 or go to the nearest emergency department.

 

6. Governing Law

         These policies and disclaimers are governed by the laws of the State of Georgia (or your operating state). Any disputes shall be resolved under applicable state and federal law.